1. Terms of Use

1.1 Acceptance of Terms

By using our Website, you agree to comply with these Terms of Use and our Privacy Policy. If you do not accept these terms, you must stop using the Website immediately.

1.2 Use of the Website

You may use this Website only for lawful purposes. You agree not to:

• Engage in fraudulent activities or violate any applicable laws.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Copy, modify, distribute, or exploit Website content without our permission.

1.3 Intellectual Property Rights

All content on the Website—including text, images, graphics, logos, and trademarks—is owned by Chean & Yong Sdn Bhd and is protected by copyright laws. Unauthorized use of Website content is strictly prohibited.

1.4 Membership & Loyalty Program (If Applicable)

If you enroll in the Chean & Yong Membership Program, the following terms apply:

• Points Accumulation: Earn 1 point per RM1 spent.
• Redemption: 1,000 points = RM10 voucher (redeemable at Chean & Yong outlets).
• Non-Transferable: Points and vouchers cannot be transferred, exchanged for cash, or resold.
• No Gambling/Random Rewards: Points are earned through purchases only—no lucky draws or chance-based rewards.

1.5 Limitation of Liability

While we strive to provide accurate and reliable content, Chean & Yong Sdn Bhd is not liable for any direct or indirect losses resulting from Website use, including but not limited to:

• Errors, interruptions, or technical issues.
• Unauthorized access to your account or data.
• Third-party content or external website links.

2. Privacy Policy

2.1 Data Collection & Usage

We collect and process personal information to provide and improve our Membership services. This includes:

✔ Personal Information: Name, email, phone number, date of birth (if provided).
✔ Website Usage Data: IP address, browser type, pages visited, interaction logs.
✔ Transaction Data: Purchase history, points accumulation, redemption records (for loyalty program users).

We use this data to:

• Provide and improve our services.
• Process transactions, reward points, and manage accounts.
• Communicate promotions, updates, and personalized offers.
• Enhance security, prevent fraud, and analyze website performance.

2.2 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:
✔ Improve your browsing experience.
✔ Personalize content and offers.
✔ Analyze traffic and usage patterns.

You can manage or disable cookies in your browser settings, but doing so may affect certain Website functionalities.

2.3 Data Sharing & Security

🔒 We DO NOT sell or share your personal data with third parties.
🔒 Your data is securely stored and accessible only by authorized personnel.
🔒 We use encryption and security protocols to protect your information.

2.4 Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their terms before sharing any personal data.

2.5 User Rights & Data Retention

As a user, you have the right to:
✔ Access, update, or correct your personal data.
✔ Request deletion of your account information (subject to legal requirements).
✔ Opt-out of marketing communications at any time.

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

2.6 Policy Updates

We may update these Terms & Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Website after updates constitutes acceptance of the revised terms.

3. Contact Information

For any inquiries regarding these Terms & Privacy Policy, please contact us:

📩 Email: [email protected]
🌐 Website: www.cheanandyong.com.my