About Us

Chean & Yong Sdn. Bhd. is a trusted mobile reseller based in Kota Kinabalu, Sabah. With over a decade of experience, we offer a wide range of premium smartphones and accessories to meet the needs of both local and international customers.

Excellent Customer Support

Our friendly and knowledgeable team is always ready to assist you with product inquiries, after-sales service, and technical support.

Wide Product Selection

We offer a variety of mobile devices, including the latest smartphones from top brands like Samsung, Vivo, Redmi, Xiaomi, and more.

Quality & Authenticity Guaranteed

As an authorized reseller, we guarantee 100% genuine products with official warranties for your peace of mind.

Learn More

Our Outlets

Visit our outlets across Kota Kinabalu for the latest mobile devices and accessories. Our friendly staff is ready to assist you with top-notch service and expert advice.

City Parade Centre Point

City Parade Centre Point

Location: Lot 59-60,City Parade Centre Point,Kota Kinabalu,Sabah,Malaysia. 88450 Kota Kinabalu,Malaysia

Operating Hours: Daily, 10 AM โ€“ 9 PM

Contact: WhatsApp | ๐Ÿ“ž 088-252250

Samsung Imago

Samsung Imago

Location: Chean & Yong Sdn. Bhd.

Operating Hours: Daily, 10 AM โ€“ 10 PM

Contact: WhatsApp | ๐Ÿ“ž 088-274183

HES Suria Sabah

HES by Chean & Yong - Suria Sabah

Location: Lot G-71, Ground Floor, Suria Sabah Shopping Mall

Operating Hours: Daily, 10 AM โ€“ 10 PM

Contact: WhatsApp | ๐Ÿ“ž 088-484 299

Terms & Conditions

Effective Date: 5/3/2025, Last Updated: 5/3/2025

Welcome to Chean & Yong Sdn Bhd ("Chean & Yong", "we", "us", "our"). These Terms of Use & Privacy Policy govern your access to and use of our website www.cheanandyong.com.my (the "Website").

By accessing or using the Website, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please discontinue use immediately.

For inquiries, contact us at [email protected].

1. Terms of Use


1.1 Acceptance of Terms

By using our Website, you agree to comply with these Terms of Use and our Privacy Policy. If you do not accept these terms, you must stop using the Website immediately.


1.2 Use of the Website

You may use this Website only for lawful purposes. You agree not to:

  • Engage in fraudulent activities or violate any applicable laws.
  • Attempt to gain unauthorized access to our systems, servers, or networks.
  • Copy, modify, distribute, or exploit Website content without our permission.

1.3 Intellectual Property Rights

All content on the Websiteโ€”including text, images, graphics, logos, and trademarksโ€”is owned by Chean & Yong Sdn Bhd and is protected by copyright laws. Unauthorized use of Website content is strictly prohibited.


1.4 Membership & Loyalty Program (If Applicable)

If you enroll in the Chean & Yong Membership Program, the following terms apply:

  • Points Accumulation: Earn 1 point per RM1 spent.
  • Redemption: 1,000 points = RM10 voucher (redeemable at Chean & Yong outlets).
  • Non-Transferable: Points and vouchers cannot be transferred, exchanged for cash, or resold.
  • No Gambling/Random Rewards: Points are earned through purchases onlyโ€”no lucky draws or chance-based rewards.

1.5 Limitation of Liability

While we strive to provide accurate and reliable content, Chean & Yong Sdn Bhd is not liable for any direct or indirect losses resulting from Website use, including but not limited to:

  • Errors, interruptions, or technical issues.
  • Unauthorized access to your account or data.
  • Third-party content or external website links.

2. Privacy Policy


2.1 Data Collection & Usage

We collect and process personal information to provide and improve our Membership services. This includes:

โœ” Personal Information: Name, email, phone number, date of birth (if provided).
โœ” Website Usage Data: IP address, browser type, pages visited, interaction logs.
โœ” Transaction Data: Purchase history, points accumulation, redemption records (for loyalty program users).

We use this data to:

  • Provide and improve our services.
  • Process transactions, reward points, and manage accounts.
  • Communicate promotions, updates, and personalized offers.
  • Enhance security, prevent fraud, and analyze website performance.


2.2 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:
โœ” Improve your browsing experience.
โœ” Personalize content and offers.
โœ” Analyze traffic and usage patterns.

You can manage or disable cookies in your browser settings, but doing so may affect certain Website functionalities.


2.3 Data Sharing & Security

๐Ÿ”’ We DO NOT sell or share your personal data with third parties.
๐Ÿ”’ Your data is securely stored and accessible only by authorized personnel.
๐Ÿ”’ We use encryption and security protocols to protect your information.


2.4 Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their terms before sharing any personal data.


2.5 User Rights & Data Retention

As a user, you have the right to:
โœ” Access, update, or correct your personal data.
โœ” Request deletion of your account information (subject to legal requirements).
โœ” Opt-out of marketing communications at any time.

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.


2.6 Policy Updates

We may update these Terms & Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Website after updates constitutes acceptance of the revised terms.


3. Contact Information

For any inquiries regarding these Terms & Privacy Policy, please contact us:

๐Ÿ“ฉ Email: [email protected]
๐ŸŒ Website: www.cheanandyong.com.my

Contact Us

If you have any questions or inquiries, feel free to reach out to us. Our team is always here to assist you.

Address

Lot 59-60,City Parade Centre Point,Kota Kinabalu,Sabah,Malaysia. 88450 Kota Kinabalu, Malaysia

Working Hours

Mon-Fri 9.00 AM to 6.00 PM

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Download Chean & Yong Membership App

Get the best experience with our mobile app. Download now and stay connected with Chean & Yong!